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Mayflower moving company reviews

70 Reviews for Mayflower Movers  June 18, 2017 – 11:18 am
Best Moving Companies of 2017 - Reviews.com Interstate move from Oregon to Iowa

If I could give 0 stars, I absolutely would. I dealt with the local office in Klamath Falls, OR to set up my move to Iowa and was impressed upon first impression. It went downhill from there!!! The original driver didn't show up to load my belongings on the day of pick-up. The local office sent out a team (which were good) to pick up the items and stage them in the warehouse until the driver could get them. I received ONE phone call from the local office after that. All communication, except the one call, was initiated by me. I called daily to see if the driver had picked up my belongings and to give me an idea of when to expect delivery. Many times, the lady would tell me she would check on it and call me back and didn't call. I got nothing but the run-around until another driver was assigned to the route. I still haven't a clue as to what happened to the initial driver.

After the second driver was assigned and picked-up my belongings, his truck breaks down 1.5 hours from my home. My belongings sit another 2 days waiting on the truck to be repaired. The truck finally begins the route again and continues down into into California and Arizona.

The only way to keep track of the shipment is to track it on line which does work for the most part. The daily emails that my local office says she sends me...well let's just say they aren't in my email or my junk box. I have no trouble getting the emails related to quotes and billing.

So...I call the local office AGAIN to voice my frustration about the late delivery and the lady told me that if it were her, she would have packed more clothes just in case. Needless to say, I was furious. Like I drove all across the USA in an empty car! Did she want me to leave my kids behind? Really??? Is this the customers fault? She then tells me that Mayflower will make this right by giving me $100 per day that the miss the delivery date. I don't want their money!!! I want my belongings.

PLEASE AVOID USING THIS COMPANY!!! I used BUDD Van Lines when I moved from Ohio to Oregon in 2011 and they were AWESOME. They cost a little more but trust me when I say I would rather pay a little more and avoid 2 weeks of complete aggravation.

Source: www.mymovingreviews.com

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